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hp-concentra-wrapper-portlet Ações Localize o padrão de luzes piscando que está ocorrendo para saber as etapas para resolver o problema. Botões, luzes e ícones do painel de controle da impressora Legenda Descrição 1. Luz/botão Liga/desliga 2. Visor do painel de controle 3. Luz Alerta de tinta 4. Botão Cancelar 5. Luz/botão Retomar 6. Luz/botão de conexão sem fio 7. Botão Informações 8. Botão Iniciar cópia colorida 9. Botão Iniciar cópia em preto Legenda Descrição 1. Ícone de número de cópias 2. Ícone de erro de papel 3. Ícone de erro 4. Ícone do Wi-Fi Direct 5. Ícones do nível de tinta 6. Ícones de rede sem fio, atenção com a rede sem fio e barras de sinal A luz de conexão sem fio está piscando e os ícones sem fio estão acesos ou piscando Essa condição ocorre quando o sinal sem fio está ligado, mas a impressora não consegue se conectar à rede. Execute as tarefas abaixo na ordem apresentada. Use a impressora após cada tarefa para ver se o problema foi resolvido. Aguardar a impressora estabelecer conexão A luz de conexão sem fio pisca durante a tentativa de conexão da impressora ao roteador sem fio ou ponto de acesso. Aguarde alguns minutos e verifique a luz novamente. Solucionar problemas da conexão sem fio da impressora Verifique os problemas de rede e os requisitos de configuração caso a impressora não seja encontrada durante a instalação do software ou quando os trabalhos de impressão sem fio falharem. Conexão de rede ruim Mova a impressora e o computador ou o dispositivo móvel para um local mais próximo do roteador sem fio e verifique se a qualidade do sinal melhorou. Experimente abrir um site para verificar se a conexão com a Internet está funcionando corretamente. Se a conexão Wi-Fi estiver lenta ou intermitente, reinicie o roteador desconectando o cabo de alimentação, aguardando 15 segundos, e reconectando o cabo. Impressora desligada ou no modo de suspensão Toque no painel de controle ou pressione o botão Liga/Desliga para ligar a impressora e deixá-la pronta. Às vezes, o status da impressora exibe Off-line, quando, na verdade, ela está pronta. Verificar o status da conexão da impressora Certifique-se de que o sinal de conexão sem fio esteja ativo e de que a impressora esteja conectada à mesma rede que seu computador ou dispositivo móvel. Caso sua impressora tenha uma luz ao lado de um ícone Sem fio ou de um botão , certifique-se de que ela esteja acesa. Se a luz estiver apagada ou piscando, a impressora está desconectada da rede. Reconectar a impressora à rede Coloque a impressora dentro do alcance do sinal do roteador Wi-Fi e conecte-a à rede. Impressoras com painel de controle com tela sensível ao toque Abra o menu Configuração, Rede ou Configurações sem fios, selecione Assistente de configuração sem fios e siga as instruções para selecionar o nome da rede e inserir a senha. Impressoras sem painel de controle sensível ao toque Pressione e segure o botão sem fios por cinco segundos ou até que a luz sem fios comece a piscar. Em dois minutos, pressione e segure o botão WPS Wi-Fi Protected Setup no roteador até que o processo de conexão comece. A luz de conexão sem fio da impressora para de piscar quando a conexão é concluída. Impressoras HP DeskJet 6000 e 6400, ENVY 6000 e 6400 e Tango Pressione e segure o botão Wi-Fi e o botão Liga/desliga na parte traseira da impressora por cinco segundos até que a barra azul pisque. Dentro de dois minutos, pressione e segure o botão WPS no roteador até que o processo de conexão comece. A barra azul para de piscar quando a conexão é concluída. Reiniciar os dispositivos Reinicie a impressora, o computador ou o dispositivo móvel para eliminar possíveis condições de erro. Imprimir um relatório de teste sem fio Pesquise no site de Suporte ao cliente HP para obter o modelo da sua impressora e procure a página de autoteste para encontrar o documento sobre como imprimir e avaliar o relatório. Ative o Bluetooth para realizar a configuração do aplicativo HP Smart Ative o Bluetooth no computador ou dispositivo móvel para que o HP Smart possa detectar a impressora durante a configuração. O isolamento sem fio pode estar fazendo com que sua impressora pareça off-line. Verifique com o fabricante do roteador para obter mais informações. Um ou ambos os ícones de nível de tinta vazia estão piscando, a luz do alerta de tinta está acesa e a luz Retomar e o ícone de erro estão piscando Essa condição ocorre quando ao menos um dos cartuchos de tinta é incompatível ou os níveis de tinta estão baixos. Certifique-se de que os cartuchos de tinta sejam compatíveis com sua impressora e que haja tinta adequada nos cartuchos. Acesse Impressoras HP inkjet - Erros de cartuchos de tinta para obter mais informações. Um ou ambos os ícones de nível de tinta vazia piscam, o ícone de erro está piscando e a luz de alerta de tinta está acesa ou pisca Pelo menos um dos cartuchos de tinta é incompatível ou os níveis de tinta estão baixos. O ícone de nível de tinta e o ícone de erro estão piscando, e a luz de alerta de tinta está acesa Os ícone de nível de tinta, erro e a luz de alerta estão piscando Certifique-se de que os cartuchos de tinta sejam compatíveis com sua impressora e que haja tinta adequada nos cartuchos. Acesse Impressoras HP inkjet - Erros de cartuchos de tinta para obter mais informações. O “E2” ou “E1” e a luz Continuar estão piscando O erro E1 ou E2 indica que a configuração de tamanho de papel não corresponde ao tamanho do papel carregado. Carregar o tamanho de papel correto Remova todo o papel da bandeja de entrada e coloque o tamanho de papel correto. Remova todo o papel da bandeja de entrada. Deslize a guia de largura do papel o máximo para a esquerda. Carregue uma pilha de papel no tamanho correto na bandeja de entrada. Deslize a guia de largura do papel para a direita até que ela pare na margem do papel. Abaixe a bandeja de saída e puxe o extensor dela. Alterar o tamanho de papel nas configurações de impressão Altere o tamanho de papel no sistema operacional Windows ou Mac. Verificar as configurações de tamanho e origem do papel Windows Verifique as configurações de tamanho e origem do papel do seu trabalho de impressão no Windows. No programa usado para imprimir, clique em Arquivo e em Imprimir. Certifique-se de que a impressora esteja selecionada e abra a caixa de diálogo Propriedades. Dependendo do software, o botão poderá ser denominado Propriedades, Opções, Configurar Impressora, Impressora ou Preferências. Para a maioria das impressoras HP, clique na guia Papel/Qualidade e continue seguindo estas etapas. Para impressoras a Laser HP, clique na guia Papel, clique no menu suspenso Tamanho Original e verifique se o tamanho do papel corresponde ao tipo de papel colocado na impressora. Clique no menu suspenso Tamanho de Saída, selecione Igual ao Tamanho Original e clique em OK. Clique em Origem do Papel e confirme se a bandeja de papel correta está selecionada. Clique em Avançado e clique no menu suspenso Tamanho do Papel. Verifique se o tamanho do papel corresponde ao tipo de papel carregado na impressora. NotaSe o tamanho de papel exato não constar na lista, selecione o tamanho mais próximo do papel colocado na bandeja. Clique em OK. Verificar as configurações de tamanho e origem do papel Mac Verifique as configurações de tamanho e origem do papel do seu trabalho de impressão no macOS. No programa usado para imprimir, clique em Arquivo e em Imprimir. Certifique-se de que a impressora esteja selecionada e clique em Mostrar Detalhes. Selecione Tipo/Qualidade de Papel ou Mídia e Qualidade. Clique em Alimentar a partir de ou Origem e confirme a seleção da bandeja de papel correta. Verificar as configurações de tamanho do papel. Se uma opção de Tamanho de Papel for exibida, clique nela. Se uma opção de Tamanho de Papel não for exibida, clique em Cancelar, em Arquivo novamente e selecione Configuração de Página. Verifique se o tamanho do papel corresponde ao tipo de papel carregado na impressora. NotaSe o tamanho de papel exato não constar na lista, selecione o tamanho mais próximo do papel colocado na bandeja. Clique em OK. O “E3”, a luz de retomar e a luz de alerta de tinta estão piscando O “E4” e a luz Continuar piscam Um erro E4 indica congestionamento de papel. Localize e remova qualquer pape atolado da impressora ou redefina-a, caso não haja papel atolado. Para solução de problemas detalhadas, acesse O erro “E4” é exibido Atolamento de papel. O “E5” e todas as luzes do painel de controle piscam Um erro E5 ocorre quando o scanner está em funcionamento e você tenta copiar usando o painel de controle da impressora. NotaAinda é possível imprimir enquanto esse erro é exibido. Redefinir a impressora Redefina a impressora para recuperá-la de erros ou falhas de impressão. Se a impressora tiver uma bateria removível, remova-a. Com a impressora ligada, desconecte o cabo de alimentação da impressora. Desconecte o cabo de alimentação da fonte de alimentação. Aguarde 60 segundos. Reconecte o cabo de alimentação a uma tomada e à impressora. NotaA HP recomenda conectar a impressora diretamente a uma tomada. Ligue a impressora para concluir a redefinição. Encaminhar a impressora à assistência técnica Encaminhe à assistência técnica ou substitua seu produto HP se o problema persistir após ter terminado todas as etapas anteriores. Acesse Entrar em Contato com o Suporte ao Cliente HP para agendar a reparação ou substituição do produto. Se você estiver na região Ásia-Pacífico, será direcionado a um centro de atendimento local em sua área. Para confirmar o status da garantia, acesse Verificação do Status da Garantia do Produto HP. Taxas de reparo podem ser aplicadas para produtos fora da garantia. O erro "E6" é exibido Um erro E6 ocorre quando a impressora está em um estado de erro. Redefinir a impressora Redefina a impressora para recuperá-la de erros ou falhas de impressão. Se a impressora tiver uma bateria removível, remova-a. Com a impressora ligada, desconecte o cabo de alimentação da impressora. Desconecte o cabo de alimentação da fonte de alimentação. Aguarde 60 segundos. Reconecte o cabo de alimentação a uma tomada e à impressora. NotaA HP recomenda conectar a impressora diretamente a uma tomada. Ligue a impressora para concluir a redefinição. Encaminhar a impressora à assistência técnica Encaminhe à assistência técnica ou substitua seu produto HP se o problema persistir após ter terminado todas as etapas anteriores. Acesse Entrar em Contato com o Suporte ao Cliente HP para agendar a reparação ou substituição do produto. Se você estiver na região Ásia-Pacífico, será direcionado a um centro de atendimento local em sua área. Para confirmar o status da garantia, acesse Verificação do Status da Garantia do Produto HP. Taxas de reparo podem ser aplicadas para produtos fora da garantia. Todas as luzes estão apagadas e a impressora não responde Essa condição ocorre quando a impressora está desligada ou há um problema na fonte de alimentação. Certificar-se de que a impressora esteja recebendo energia Verifique o cabo de alimentação e a tomada para certificar-se de que a impressora esteja recebendo energia. Execute as tarefas abaixo na ordem apresentada. Use a impressora após cada tarefa para ver se o problema foi resolvido. Verifique se o cabo de alimentação está conectado com firmeza à impressora e à tomada ou ao filtro de linha. Desconecte o cabo de alimentação dos filtros de linha, estabilizadores ou extensões e conecte-o diretamente à tomada. Desconecte o cabo de alimentação da tomada e conecte outro aparelho à tomada para certificar-se de que a tomada esteja funcionando. Se você tiver um segundo cabo de alimentação da impressora que seja compatível com o seu modelo, conecte o cabo à impressora e à tomada para certificar-se de que o cabo esteja funcionando corretamente. Encaminhar a impressora à assistência técnica Encaminhe à assistência técnica ou substitua seu produto HP se o problema persistir após ter terminado todas as etapas anteriores. Acesse Entrar em Contato com o Suporte ao Cliente HP para agendar a reparação ou substituição do produto. Se você estiver na região Ásia-Pacífico, será direcionado a um centro de atendimento local em sua área. Para confirmar o status da garantia, acesse Verificação do Status da Garantia do Produto HP. Taxas de reparo podem ser aplicadas para produtos fora da garantia. LampuIndikator Power Laptop Kedap Kedip. Oct 05, 2021. V-Tiga Kursus HP dan Laptop. Cara Mengatasi Laptop Tidak Bisa Nyala Tanpa Di Charge. Laptop Acer Power Kedip-Kedip No Boot | Seputar Komputer Dan Teknologi. Printer Epson Lampu Power Tinta dan Kertas Berkedip]
hp-concentra-wrapper-portlet Ações Se o seu computador encontrar um erro de hardware, você pode ligá-lo e talvez ele não seja iniciado. Se o computador emitir um bipe ou uma luz piscar, você poderá usar esse código de erro para tentar resolver o problema. Redefinir fisicamente um notebook com bateria não removível Realize uma reinicialização elétrica ou reinicialização por hardware de seu notebook para limpar as informações da memória do computador sem apagar dados pessoais. Desligue o computador. Desconecte o adaptador de CA. Remova eventuais discos da unidade. Remova cartões de memória dos slots. Desconecte todos os dispositivos periféricos que não são essenciais, como impressoras, scanners, unidades de disco rígido externas e dispositivos USB. Com o adaptador de CA desconectado, mantenha pressione o botão Liga/Desliga por aproximadamente 15 segundos. Conecte o adaptador de CA e ligue o computador. Identifique a luz do notebook ou o código de bipe Padrões específicos de diodos de emissão de luz LED longa e curta piscando ou bipes curtos sonoros podem ajudar a identificar uma variedade de problemas. NotaNão há suporte para os códigos de bipes sonoros em todos os modelos. Revise o seguinte para fazer referência à sequência de piscadas de luz ou de bipes do computador. A luz vermelha de caps lock piscando representa uma categoria de erro importante piscadas longa. A luz branca de caps lock piscando representam uma categoria de erro menor piscadas curtas. Em sistemas que não possuem uma luz de duas cores, as piscadas longas e curtas são brancas. A luz vermelha pisca duas vezes e, em seguida, duas piscadas de luz branca curta 2 vermelhas longas, 2 brancas curtas Essa condição indica que a área principal DXE do BIOS foi corrompida e nenhuma imagem binária de recuperação está disponível. Recupere o BIOS. Localize o produto e os números de série na etiqueta ou caixa do notebook Localize o nome do produto, o número e o número de série no computador ou na caixa em que ele foi enviado. Na parte de baixo do notebook Dentro do compartimento da bateria Na caixa em que o notebook foi enviado No suporte Criar um arquivo de recuperação do BIOS em uma unidade USB Crie um arquivo de recuperação do BIOS em uma unidade flash USB para o seu notebook. NotaAs configurações do BIOS variam de acordo com o modelo do computador. Para obter mais informações sobre como acessar e navegar pelo menu do BIOS, consulte a documentação do seu modelo de computador. Certifique-se de ter um segundo computador funcionando com uma conexão ativa à internet. Navegue até a página de produto para o seu computador. Selecione BIOS e, em seguida, revise os detalhes da última versão disponível ou da versão específica recomendada para a recuperação. Confirme se é a atualização correta do BIOS antes de continuar. CUIDADOLeia a seção Detalhes para confirmar se ela se aplica ao computador. Instalar o BIOS errado pode fazer com que o computador pare de funcionar. Clique em Download e em Executar. Clique em Sim na tela Controle de conta de usuário. Na janela do Assistente do InstallShield, clique em Avançar e siga as instruções para instalar a atualização. Na janela Atualização e Recuperação do BIOS da HP, clique em Avançar. Selecione Criar Unidade Flash USB de Recuperação e clique em Avançar. Selecione a unidade USB flash e clique em Avançar. Aguarde enquanto os arquivos do BIOS são copiados para a unidade flash USB. Quando a mensagem A unidade flash de recuperação foi criada com êxito for exibida, clique em Concluir. Feche o utilitário de atualização e remova a unidade flash do computador. Instalar um arquivo de recuperação do BIOS de uma unidade USB Instale um arquivo de recuperação do BIOS de uma unidade flash USB em seu notebook. Desligue o notebook que requer a recuperação do BIOS e aguarde de 5 a 10 segundos. Certifique-se de que o cabo de alimentação elétrica esteja conectado ao notebook. Mantenha-o conectado durante o processo de recuperação. Insira a unidade flash USB com o arquivo do BIOS em uma porta USB disponível no notebook. Mantenha pressionada as teclas Windows e B simultaneamente e, em seguida, mantenha pressionado o botão Liga/Desliga durante 2 a 3 segundos. Em alguns modelos de notebook, pode ser necessário manter pressionada as teclas Windows e V. Selecione Sim para confirmar. Solte o botão Liga/Desliga, mas continue pressionando Windows e a tecla B ou V. Você pode ouvir uma série de bipes. A tela de atualização do BIOS HP é exibida e a recuperação começa automaticamente. Siga os comandos para continuar a inicialização e concluir a recuperação. Se uma mensagem mostrar que o computador foi desligado incorretamente ou que um problema de inicialização foi detectado, siga as instruções na tela para resolver o erro. Se a tela HP BIOS Update não for exibida ou se o problema persistir, talvez o seu computador não ofereça suporte a essa função ou haja um problema no disco rígido. Acesse o Suporte ao cliente HP para obter assistência. A luz vermelha pisca duas vezes e, em seguida, três, a luz branca curta pisca 2 vermelhas longas, 3 brancas curtas Essa condição indica que a política de Controlador Integrado/Controlador de Teclado requer que você digite uma sequência de teclas. Redefina o controlador integrado. Desconecte a alimentação CA do computador. Mantenha pressionado o botão Liga/Desliga por mais de 12 segundos e solte-o. Aguarde até que o computador ligue e inicie normalmente. Reconecte a alimentação CA ao computador. A luz vermelha pisca duas vezes e depois quatro, luz branca curta pisca 2 vermelho longo, 4 branco curto Essa condição indica que o Controlador Integrado/Controlador de Teclado está verificando ou recuperando o bloco de inicialização. Redefina o controlador integrado. Desconecte a alimentação CA do computador. Mantenha pressionado o botão Liga/Desliga por mais de 12 segundos e solte-o. Aguarde até que o computador ligue e inicie normalmente. Reconecte a alimentação CA ao computador. A luz vermelha pisca três vezes e, em seguida, duas piscadas de luz branca curta 3 vermelhas longas, 2 brancas curtas Essa condição indica uma possível falha na memória. Recoloque o módulo de memória de dentro do computador. CUIDADOEsse equipamento contém componentes que podem ser danificados por descargas eletrostáticas ESD. A HP recomenda o uso de uma pulseira antiestática e o uso de um piso sem tapetes com um bloco de espuma condutora para reduzir o risco de danos por descarga eletrostática ESD. Desligue o computador, desconecte o cabo de alimentação e remova a bateria. Vire o computador e remova a tampa para acessar a memória. Alguns computadores podem não ter tampa de acesso à memória. Encaminhe o computador à assistência técnica se não conseguir acessar a memória. Localize o módulo de memória. Para encontrar a localização do módulo de memória, acesse o Suporte ao cliente HP e abra o Guia de Serviço de Manutenção para obter informações sobre a memória instalada em seu computador. Aterre-se para descarregar a eletricidade estática, colocando uma mão no gabinete do computador e a outra mão em uma superfície de metal ou em um objeto aterrado, como a parte de metal de uma lâmpada. Recoloque os módulos de memória no computador, alinhando os entalhes dos módulos às linguetas no slot de memória. Pressione o módulo de memória para baixo para fixá-lo no lugar. Substitua a tampa, a bateria e conecte o cabo de alimentação. Ligue o computador. Confirme se o computador consegue inicializar e executar o sistema operacional Windows. A luz vermelha pisca três vezes e, em seguida, três piscadas de luz branca curta 3 vermelhas longas, 3 brancas curtas Essa condição indica uma possível falha no chip de gráficos. Entre em contato com o Suporte ao cliente HP para reparos devido a falhas de vídeo ou gráficos. A luz vermelha pisca três vezes e, em seguida, quatro, luz branca curta pisca 3 vermelho longo, 4 branco curto Essa condição indica uma possível falha no sistema de energia. Verifique as conexões do cabo de energia. Confirme que todos os adaptadores de alimentação externos têm capacidade suficiente para o sistema. A luz vermelha pisca três vezes e, em seguida, cinco, luz branca curta pisca 3 vermelho longo, 5 branco curto Essa condição indica que o computador não detecta o processador CPU. Entre em contato com o Suporte ao cliente HP para reparo devido a falha na placa do sistema ou na CPU. A luz vermelha pisca três vezes e, em seguida, seis, luz branca curta pisca 3 vermelho longo, 6 branco curto Essa condição indica que o processador não suporta um recurso habilitado. Limpe o CMOS e não use a configuração escolhida. Se você confirmar que a CPU é compatível com a configuração, substitua a CPU. A luz vermelha pisca quatro vezes e, em seguida, duas piscadas de luz branca curta 4 vermelhas longas, 2 brancas curtas Essa condição indica que o processador CPU pode estar superaquecendo. Quando as temperaturas no interior do computador ultrapassam os 35 °C 95 °F, o risco de danos nos componentes internos importantes aumenta. Diminua o risco reduzindo o calor dentro do computador. Limpe as aberturas de ventilação do notebook Limpe as aberturas de ventilação do notebook para remover qualquer poeira ou detritos que possam ter se acumulado dentro e ao redor das aberturas de ventilação ao longo do tempo. Poeira e detritos podem obstruir o fluxo de ar e fazer com que os ventiladores trabalhem mais do que o normal para remover o calor. Desligue o computador, desconecte os cabos de alimentação e aguarde o computador esfriar. Mova qualquer objeto perto do computador. Localize as aberturas de ventilação no seu notebook. Elas geralmente estão embaixo e nas laterais do computador. Use ar comprimido para remover a poeira das aberturas de ventilação. Aguarde o computador esfriar aproximadamente 10 minutos. Reconecte o cabo de alimentação e ligue o computador. A luz vermelha pisca quatro vezes e, em seguida, três piscadas de luz branca curta 4 vermelhas longas, 3 brancas curtas Essa condição indica que a temperatura ambiente pode estar muito alta. Quando as temperaturas no interior do computador ultrapassam os 35 °C 95 °F, o risco de danos nos componentes internos importantes aumenta. Diminua o risco reduzindo o calor dentro do computador. Limpe as aberturas de ventilação do notebook Limpe as aberturas de ventilação do notebook para remover qualquer poeira ou detritos que possam ter se acumulado dentro e ao redor das aberturas de ventilação ao longo do tempo. Poeira e detritos podem obstruir o fluxo de ar e fazer com que os ventiladores trabalhem mais do que o normal para remover o calor. Desligue o computador, desconecte os cabos de alimentação e aguarde o computador esfriar. Mova qualquer objeto perto do computador. Localize as aberturas de ventilação no seu notebook. Elas geralmente estão embaixo e nas laterais do computador. Use ar comprimido para remover a poeira das aberturas de ventilação. Aguarde o computador esfriar aproximadamente 10 minutos. Reconecte o cabo de alimentação e ligue o computador. A luz vermelha pisca quatro vezes e, em seguida, quatro, a luz branca curta pisca 4 vermelho longo, 4 branco curto Essa condição indica que a unidade de processamento gráfico GPU pode estar superaquecendo. Quando as temperaturas no interior do computador ultrapassam os 35 °C 95 °F, o risco de danos nos componentes internos importantes aumenta. Diminua o risco reduzindo o calor dentro do computador. Limpe as aberturas de ventilação do notebook Limpe as aberturas de ventilação do notebook para remover qualquer poeira ou detritos que possam ter se acumulado dentro e ao redor das aberturas de ventilação ao longo do tempo. Poeira e detritos podem obstruir o fluxo de ar e fazer com que os ventiladores trabalhem mais do que o normal para remover o calor. Desligue o computador, desconecte os cabos de alimentação e aguarde o computador esfriar. Mova qualquer objeto perto do computador. Localize as aberturas de ventilação no seu notebook. Elas geralmente estão embaixo e nas laterais do computador. Use ar comprimido para remover a poeira das aberturas de ventilação. Aguarde o computador esfriar aproximadamente 10 minutos. Reconecte o cabo de alimentação e ligue o computador. A luz vermelha pisca cinco vezes e, em seguida, duas piscadas de luz branca curta 5 vermelhas longas, 2 brancas curtas Essa condição indica que o Controlador Integrado/Controlador de Teclado não consegue encontrar firmware válido. Redefina o controlador integrado. Desconecte a alimentação CA do computador. Mantenha pressionado o botão Liga/Desliga por mais de 12 segundos e solte-o. Aguarde até que o computador ligue e inicie normalmente. Reconecte a alimentação CA ao computador. A luz vermelha pisca cinco vezes e, em seguida, três piscadas de luz branca curta 5 vermelhas longas, 3 brancas curtas Essa condição indica que o controlador integrado não consegue acessar o BIOS dentro do limite de tempo estabelecido. Desconecte todos os acessórios do notebook. A luz vermelha piscará cinco vezes e, depois, quatro piscadas curtas em branco 5 vermelhas longas, 4 brancas curtas Essa condição indica que o controlador integrado atinge o limite de tempo esperando o BIOS retornar da inicialização da placa do sistema. Desconecte todos os acessórios do notebook. A luz de alimentação da bateria do notebook está desligada ou piscando A luz de alimentação da bateria que está apagada ou piscando indica a condição da fonte de alimentação. Conexão do adaptador de energia CA Para carregar a bateria e ligar o notebook, conecte o adaptador de energia CA HP a um notebook HP. Certifique-se de que o adaptador de energia e o notebook sejam originais da HP. CUIDADONão utilize um adaptador de energia da HP em um equipamento que não seja da HP e vice-versa. Conecte o conector CC à porta de energia do notebook, certificando-se de que o conector esteja totalmente inserido na porta de energia. Conecte o cabo ao adaptador de energia e, em seguida, à tomada elétrica CA. NotaA aparência dos cabos de alimentação varia de acordo com a região e o país. Identificação Descrição 1 Adaptador de alimentação CA 2 Conector DC 3 Cabo de alimentação Certifique-se de que o notebook esteja recebendo energia Verifique a tomada, o adaptador de energia CA e o notebook quanto a indícios de que o sistema está recebendo energia. Desconecte o adaptador de energia da tomada. Teste a tomada conectando uma luminária ou outro dispositivo que você saiba que está funcionando. Caso a tomada não esteja fornecendo energia, teste a luminária ou outro dispositivo em outras tomadas até encontrar uma que funcione. Certifique-se de que os cabos do adaptador de energia estejam firmemente conectados a ele e ao notebook. Reconecte o adaptador de energia à tomada e certifique-se de que a luz esteja acesa. Se a luz não estiver acesa, poderá haver um problema no adaptador de energia. NotaAlguns adaptadores de energia não têm um indicador de luz. Verifique a porta de energia do computador para se certificar de que a luz esteja acesa. Caso a luz não esteja acesa, o adaptador de energia poderá estar funcionando incorretamente ou a placa do sistema do notebook poderá estar danificada. Entre em contato com o Suporte ao cliente HP para obter mais assistência e solucionar o problema. Localize o ícone de bateria do Windows. NotaO Windows exibe um ícone de atividade de carga da bateria na bandeja do sistema. Você pode encontrar este ícone na área de trabalho do Windows, ao lado da hora e data. Caso o ícone de carregamento da bateria seja exibido, o adaptador de energia estará funcionando corretamente e fornecendo energia ao notebook. Caso o ícone do medidor de energia da bateria seja exibido, o adaptador de energia estará funcionando incorretamente e precisará ser substituído. Peça um adaptador de alimentação de CA Os adaptadores de alimentação de CA foram projetados para modelos específicos de notebooks. Encontre o número do seu produto e use-o para solicitar um adaptador de alimentação CA na HP Parts Store. NotaAlguns países ou regiões podem não ser suportados ao fazer pedidos no Consulte o revendedor HP local ou entre em contato diretamente com a HP para adquirir adaptadores de alimentação adicionais, baterias ou outras peças. Encontre o número do produto para o seu notebook. Procure no notebook uma etiqueta de informações do produto ou pressione Fn e Esc para abrir a janela Informações do sistema HP. No Windows 10, pode ser necessário baixar as Informações do sistema HP da Microsoft Store. Acesse a Loja de peças HP. No campo Localizar sua peça, digite o número do seu produto e pressione a tecla Enter. NotaRemova o sufixo do número do produto. Por exemplo, DZ357UABA é inserido como DZ357U. Se solicitado, selecione o número do seu modelo. Na caixa de pesquisa Categoria, selecione Baterias e adaptadores no menu suspenso. Um ou mais adaptadores de alimentação compatíveis são exibidos em uma lista de peças. NotaA menos que seja explicitamente escrito na descrição, o adaptador de alimentação não vem com um cabo de energia o cabo que se conecta ao adaptador de alimentação e na tomada da parede. Para escolher um adaptador de alimentação, digite a quantidade e marque a caixa de seleção na última coluna. Clique em Prosseguir para finalizar a compra para concluir o pedido da peça ou clique em Adicionar ao carrinho para adicionar a peça e continuar comprando outras peças. Entrar em Contato com o Suporte Técnico da HP Entre em contato com o Suporte ao Cliente HP para obter mais assistência se o problema persistir. Acesse Suporte ao Cliente HP - Contato. Insira o número de série do produto para visualizar o status da garantia e alterar sua localização, se necessário. Selecione uma opção de suporte. As opções de suporte variam por país/região.
vidiokali ini cara mengstasi pinter L220 tidak bisa keluar dengan menekan dan tahan tombol segita bulat sampai lampu power kedap-kedip lalu di lepaskan Watch Now. servis printer epson l210 tinta tidak keluar Watch Now. Cara mangatasi printer epson L210 L220 L350 L355 L360 L380 TIDAK KELUAR TINTA / HASIL HILANG Cara Menghilangkan Noda hp-concentra-wrapper-portlet Actions This document is for HP Ink Tank 310, 311, 315, 316, 318, 319, Wireless 410, 411, 412, 415, 416, 418, and 419 printers. The following sections describe the most common error conditions with combinations of blinking flashing lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue. Figure Control panel buttons and lights Control panel display Cancel button Wireless button/light Wi-Fi Direct button/status light Start Copy Color button Power button/light Printhead Alert light Resume button/light Information button/light HP ePrint button/light Start Copy Black button Figure Control panel icons Number of Copies icon Error icon Paper Error icon Wi-Fi Direct icon Wireless icon Wireless Attention icon Signal Bars icon Printhead icons Wireless light blinks, and the Wireless icon and Wireless Attention icon are on This condition occurs when the wireless connection is on, but the printer cannot find a wireless signal. Figure Wireless light blinks, and the Wireless icon and Wireless Attention icon are on Step 1 Wait for the printer to establish a connection The Wireless light blinks when the printer is attempting to connect to the wireless router or access point. Wait a few minutes, and then check the light again. If the printer establishes a connection, you can stop troubleshooting. If the Wireless light continues to blink, continue to the next step. Step 2 Check for issues with the wireless network The following factors can cause the printer to lose the wireless connection The network connection is no longer active, or has low signal strength. The printer goes into sleep mode or standby mode. The printer is either too far away from the wireless router, or too close to it. The recommended distance between the printer and the router is meter to meters 3 ft to 5 ft. A firewall prevents the printer from accessing the computer and wireless network. A nearby device that emits radio signals such as a microwave or cordless telephone might interfere with the wireless connection. A virtual private network VPN prevents the printer from accessing the computer and wireless network. If you corrected any of the items in the list and enabled the printer to establish a connection, you can stop troubleshooting. Step 3 Connect the printer to your network Wireless light blinks, the Wireless icon is on, and the Wireless Attention icon blinks This condition occurs when the printer cannot connect to your network. Figure The Wireless light blinks, the Wireless icon is on, and the Wireless Attention icon blinks Step 1 Wait for the printer to establish a connection The Wireless light blinks slowly when attempting to connect to the wireless router or access point. Wait a few minutes, and then check the light again. If this step resolved the issue, you can stop troubleshooting. If the issue persists, continue to the next step. Step 2 Check for issues with the wireless network The following factors can cause the printer to lose the wireless connection The network connection is no longer active, or has low signal strength. The printer goes into sleep mode or standby mode. The printer is either too far away from the wireless router, or too close to it. The recommended distance between the printer and the router is meter to meters 3 ft to 5 ft. A firewall prevents the printer from accessing the computer and wireless network. A nearby device that emits radio signals such as a microwave or cordless telephone might interfere with the wireless connection. A virtual private network VPN prevents the printer from accessing the computer and wireless network. If you corrected any of the items in the list and enabled the printer to establish a connection, you can stop troubleshooting. Step 3 Connect the printer to your network 'Error A' displays The printer is silent and an A blinks on the printer control panel. The printer printed an alignment page and is waiting to scan the page and complete the alignment. Lift the scanner lid. Place the alignment page with the print side down on the right-front corner of the scanner glass, and then close the scanner lid. Position it according to the guides around the scanner glass. Figure Placing the alignment page on the scanner glass Close the scanner lid. On the control panel, press the Start Copy Color button . 'Error P' displays After installing the printheads, the printer is silent and a P blinks on the printer control panel. The printer was interrupted while priming the ink system. Press and hold the Resume button for 3 seconds to continue the priming process. For more information, go to A Blinking 'P' Error Displays. All the lights are off and the printer does not respond This condition occurs when the printer is turned off, or there is an issue with the power supply. Step 1 Turn on the printer Press the Power button to turn on the printer. If the printer does not turn on, continue to the next step. Step 2 Make sure the printer is plugged in Make sure the power cord is connected to the rear of the printer and plugged into an electrical outlet. Check the rear of the printer to make sure the power cord is inserted securely into the power connection. Check the electrical outlet to make sure the power cord is plugged in securely. Figure Check the electrical connections Rear of printer Electrical outlet Turn on the printer. If the printer does not turn on, continue to the next step. Step 3 Plug the printer directly into a wall outlet If you are using a surge protector, extension cable, or power strip, plug the printer directly into a wall outlet to make sure the power source functions correctly. Unplug the power cord from any surge protector, extension cable, or power strip. Plug the power cord directly into a wall outlet. Turn on the printer. Step 4 Make sure the electrical outlet works Make sure the electrical outlet the printer is plugged into is providing power. Unplug the power cord from the electrical outlet. Plug another appliance into the electrical outlet to make sure the outlet works. If the electrical outlet does not work, plug the printer into another outlet that does work. If the electrical outlet works, but the printer still does not turn on, continue to the next step. Step 5 Test the power with a compatible power cord from a different printer If you have another available power cord that is compatible with your printer, use the alternate cord to repeat the previous steps. If these steps resolved the issue, you can stop troubleshooting. If the printer turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Step 6 Service the printer If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document. One or both printhead icons, Error icon, and Printhead Alert light blink This condition occurs when one or both of the ink printheads needs attention or is faulty, incorrect, missing, damaged, or incompatible. Go to HP Customer Support, enter your printer model, and then search for Incompatible or Ink Cartridges missing error for the document on how to resolve a printhead error. Figure One printhead icon, Error icon, and Printhead Alert light blink Figure Both printhead icons, Error icon, and Printhead Alert light blink Error icon, Paper Error icon, and the Resume light are on This condition occurs when there is no paper in the input tray. Load the printer with plain paper to resolve the issue. Figure The Error icon, Paper Error icon, and the Resume light are on Raise the input tray. Slide the paper width guide all the way to the left. Load plain white paper into the input tray, slide the stack of paper down until it stops, and then slide the paper width guide against the edge of the paper. Pull out the output tray, and then raise the tray extender. note Before printing, select the correct paper size and paper type settings from the computer. HP ePrint light blinks This condition occurs when HP ePrint is turned on, but the printer is not connected to the Web Services server. Turn on Web Services, and then set up automatic printer updates to make sure your printer has the most up-to-date functionality. Periodic printer updates are required to use HP ePrint Web Services. Load plain paper in the paper tray. On the printer control panel, press the Wireless and the Information buttons at the same time. A Network Configuration Page prints. Under the General Information section, find the IP address. It is listed as URLs for Embedded Web Server. Figure Example of an IP address on the Network Configuration Page Open a new web browser window or tab. Type the IP address in your web browser's address bar, and then press Enter. The Embedded Web Server EWS opens. From the Home tab, click Web Services. Under the Web Services Settings section, click Setup, and then click Continue. Check both boxes to accept the terms of use and turn on Web Services, and then click Next. The printer searches for updates, and then automatically prints a Web Services information page. note Go to HP Customer Support, enter your printer model, and then search for Print with HP ePrint for the document on how use the ePrint service to print remotely. 'Error 1' displays and the Resume light blinks An E1 error occurs when the paper settings in the print driver do not match the paper loaded in the printer. Go to HP Customer Support, enter your printer model, and then search for Paper Mismatch for the document on how resolve the issue. 'Error 2' displays An E2 error occurs when the printer attempts to print a single-page or multi-page print job, and the paper length selected in the print settings does not match the length of the loaded paper. The printer then prints out the first page with errors. note The Error icon, Paper Error icon, and Resume light blink when a multi-page print job is attempted. You can resolve the error by canceling the print job, and then changing the print settings in the printing software. Press the Cancel button to cancel the print job or clear the error. Go to HP Customer Support, enter your printer model, and then search for Print settings guide for the document on how set the paper size in Windows and Mac. 'Error 3' displays and the Resume light blinks An E3 error occurs when there is a printer carriage jam. Figure Number of copies alternates between 'E' and '3,' and the Resume light blinks 'Error 5' displays and all lights on the control panel blink An E5 error occurs when the printer experiences a scanning error. Figure The Number of Copies icon alternates between E and 5, and all lights on the control panel blink Turn the printer off and on again to resolve a scanning error. If you were not scanning when the error occurred, skip to the Service the printer section at the end of this document. note The printer still prints even if the scan feature is unavailable. Turn off the printer. Wait at least 15 seconds. Turn on the printer. Check the lights on the control panel to make sure they no longer blink. Attempt to scan the item again. Go to HP Customer Support, enter your printer model, and then search for Scanner not found or connected for the document on how resolve connection issues. 'Error 6' displays and all the lights blink An E6 error occurs when the printer is in an error state. Figure Number of Copies icon alternates between 'E' and '6,' and all the lights blink Step 1 Reset the printer Resetting the printer can clear the error state. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. note HP recommends plugging the printer directly into a wall outlet. Step 2 Plug the printer directly into an electrical outlet Plug the product directly into an electrical outlet to make sure that the power source functions correctly. Disconnect the power cord from the rear of the product. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Try the task again. If the issue persists, try a different electrical outlet. Step 3 Service the printer If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document. 'Error 7' displays An E7 error occurs when the printer is unable to prime the system and has reached the maximum number of prime attempts. 'Error 9' displays and an Ink System Maintenance page prints An E9 error occurs when the printer detects that ink system maintenance is required. An Ink System Maintenance page prints containing instructions to open and close the printhead access door to resolve the error. note HP recommends opening and closing the printhead access door 3-4 times to remove any ink buildup and maintain the best print quality. Figure Ink System Maintenance page Service the printer Service or replace your HP product if the issue persists after completing all the preceding steps. Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area. To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products. Tutuppenutup cartridge dan hubungkan lagi kabel power ke printer; Berikutnya, tekan tombol Cancel atau yang bertanda silang (X), lalu tahan dan tekan tombol Power (On/Off) untuk mengoptimalkan cara reset printer HP 2135; Pastikan kita tidak melepas dua tombol tersebut sekitar 5-10 detik atau sampai indikator pada printer berhenti berkedip Tutorial Printer – Para pengguna Printer Brand Epson atau lebih tepatnya Printer Epson L210 ini sering dibuat kebingunan oleh keadaan printer mereka yang terkadang error dan tidak berfungsi satunya terjadi error dengan indicator Lampu Kedap-Kedip di Printer Epson L210 ini, hal semacam ini terlihat sepele namun kita sering dibuat bingung untuk mengatasinya.Simple sih sebenarnnya!’“Butuh pemahaman lho, sekedar otak-atik tanpa pemahaman juga kesalahan besar, yang ada tambah error lho printernya!’Benar nggak!’Nah, kalian harus baca beberapa penjelasan yang bisa menambah wawasan kalian seputar Mengatasi Lampu Kedap-Kedip di Printer Epson L210 akan admin jelaskan dibeberapa penjelasan berikut Mengatasi Lampu Kedap-Kedip di Printer Epson L210Cara Mengatasi Lampu Kedap-Kedip di Printer Epson L210Sebenarnya, jenis printer Epson L210 ini terbilang sangat tangguh lho! Bayangin aja, setelah pemakaian cukup banyak namun masih tetap aja normal demikian,Error yang terjadi juga terkadang disebabkan oleh kita yang lupa melakukan perawatan rutin terhadap printer kita Sebandel apapun itu printer tersebut, perawatan tetaplah menjadi hal yang harus kamu lakukan untuk teta menjaga agar tetap bekerja dengan baik,So, saat ini kita akan focus dulu bagaimana cara Mengatasi Lampu Kedap-Kedip di Printer Epson L210 langkah awal,Ada beberapa hal yang perlu kamu perhatikan, ini pengecekan awal sebelum melakukan tindakan lebih lanjut seperti mereset dan lainnya,So, Simak penjelasan selengkapnya 1. Mengecek KertasLampu Kedap-Kedip di Printer Epson L210Ini langkah pertama yang perlu kamu lakukan, silahkan lakukan pengecekan terhadap kerja yang ada di Printer kalian.Posisinya diperhatikan, udah pas belum!’Atau,Cabut dulu kertas yang ada, kemudian angkat bagian atas box printer tersebut. Periksa!’Apakah ada bekas kertas yang tertinggal di bagian dalam printer, jika ada keluarkan! Ini sangat berpengaruh pada kinerja printer kalian.Jangan biarkan ada sisa kertas didalamnya!’Sedikit saja ada maka printer kamu tidak akan mau ngeprint’ lho! Kertas tersebut akan mengganjal beberapa spare part yang berputar.Wajib bersihkan dlu!’2. Mengecek TintaMengatasi Lampu Kedap-Kedip Epson L210Nah, setelah mengecek kertas tadi dan ternyata printer kamu masih belum normal maka langkah kedua yang kamu lakukan adalah mengecek tintanya.Kalau nggak ada tinta mana mau bekerja!’Jelaslah!’Pastikan kondisi tinta oke, periksa hingga ke selang infusnya. Jangan biarkan ada tinta yang terputus pada selang Epson L120 ini bekerja sangat luarbiasa, hasilnya sangat maksimal dan memuaskan. Jadi, pengecekan tinta secara rutin seharusnya kamu sudah rutin maka kamu tidak akan kena masalah ini lagi!Oh ya,Usahakan selalu menggunakan tinta original dari Epson. Memang sih, yang KW jauh lebih bisa 3 1 lho!Tapi, untuk kebaikan printer kamu maka sebaiknya kamu menggunakan tinta yang original. Kalau terusan menggunakan yang KW maka kemungkinan suatu hari nanti printer kamu tidak lagi bisa membaca dengan hati hal ini~3. Reset PrinterCara Reset Printer Epson L210Pada langkah terakhir untuk Mengatasi Lampu Kedap-Kedip di Printer Epson L210 ini adalah dengan melakukan ini sebagai alternatif terakhir jika dari cara diatas belum berhasil membuat printer kamu kembali normal seperti biasanya.'Don't worry!''Reset nggak sulit kok!'Untuk Mengatasi Lampu Kedap-Kedip di Printer Epson L210 dengan melakukan reset ini bisa kamu lakukan sendiri kok di kamar kerja saja,Kamu perlu mengikuti beberapa langkah yang akan admin berikan dibawah ini, ikuti langkahnya dengan benar,Jangan sampai ada beberapa langkah yang terlewatkan, untuk itu baca dan pahami terlebih dahulu sebelum kamu penjelasan dan langkah selengkapnyaCara melakukan reset pada printer yaituMatikan printer lalu cabut kabel power dari sumber kembali setelah didiamkan 5 tombol bergambar segitiga dalam lingkaran selama kurang lebih 5 detik hingga lampu tombol power menyala hijau, lalu tekan lagi selama 3 detik, lalu sekali lagi selama 1 detik, lalu printer lalu nyalakan cara di atas masih belum bisa membuat printer normal kembali, maka kamu bisa melakukan reset printer dengan bantuan software resetter. Caranya adalahDownload tool Epson L210 resetter yang tersedia di file resetter kemudian jalankan kotak dialog yang muncul, pilih Select’.Pada Model Name’ pilihlah L210’ serta pada Port’ pilihlah Auto selection’, lalu klik OK’.Selanjutnya pilih Particular adjustment program’.Pilih dan klik Waste ink pad counter’, lalu klik OK’.Centang pada Main pad counter setelah itu click lagi Main pad counter’ lalu klik Initialization’.Klik OK’ pada kotak dialog yang akan tampil kotak dialog untuk mematikan printer, matikan dulu printernya barulah klik OK’.Terakhir, pada pesan Information’ klik OK’ lalu klik Finish’. Nyalakan kembali printer, lalu lakukan print test page untuk memastikan printer sudah kembali berfungsi dapat kamu baca lagi di Cara Reset Epson L210 Lampu Berkedip Dengan Dan Tanpa AplikasiPenutupDemikianlah beberapa langkah dan panduan cara mengatasi lampu kedap-kedip pada printer Epson L210. Beberapa langkah tersebut akan berhasil jika kamu sudah melakukannya dengan benar, pahami dulu yang kamu kerjakan ini belum menunjukan hasil maka sebaiknya kamu bawa saja ke tukang service yang memang benar-benar ahlinya.'Itupun jika kamu sudah tidak sanggup mengerjakannya!'Selamat mencoba ya! Jikaprinter Canon IP2770 setelah dihidupkan tidak ada respon apapun dan hanya kedip-kedip kedua lampu secara bergantian ini artinya Printer Canon IP2770 perlu direset agar bisa normal kembali. Cara berikutnya hampir sama untuk memperbaiki Printer yang kedap kedip terus berikut ini cara mengatasinya.
hp-concentra-wrapper-portlet Actions Blinking Lights The following sections describe the most common combinations of blinking flashing lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue. Figure Control panel with lights indicated Power light Attention light Check color cartridge light Check black cartridge light Issue All the lights are blinking In this error condition, all of the control panel lights are blinking Power light Blinking Attention light Blinking Check color cartridge light Blinking Check black cartridge light Blinking Figure Control panel with the lights indicated Cause The product is in an error state. Solutions Solution one Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution two Plug the All-in-One directly into an electrical outlet Plug the product directly into an electrical outlet to make sure that the power source functions correctly. Disconnect the power cord from the rear of the product. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Try the task again. If the issue persists, try a different electrical outlet. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution three Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue One or both Check Cartridge lights are on In this error condition, the following control panel light pattern displays Power light On Attention light Off Check color cartridge light On or off Check black cartridge light On or off Figure Control panel with both check cartridge lights blinking Figure Control panel with one check cartridge light blinking If both check cartridge lights are on, there is an issue with both cartridges. If the left check cartridge light is on, there is an issue with the tri-color cartridge. If the right check cartridge light is on, there is an issue with the black cartridge. Cause The indicated cartridge is low on ink. Solutions If one or both of the cartridges is low on ink, you do not need to replace the cartridges yet, unless you are dissatisfied with the print quality. Solution one Check the ink levels Follow these steps to check the ink levels. Open the HP product software Windows XP Click Start , click All Programs, click HP, click the folder for your HP product, and then click the icon for your HP product . Windows Vista Click the Windows icon , click Programs, click HP, click the folder for your HP product, and then click the icon for your HP product . Windows 7 Click the Windows icon , click All Programs, click HP, click the folder for your HP product, and then click the icon for your HP product . note You can also open the HP product software from your computer desktop by double-clicking the icon for your HP product . The product software opens. In the product software, double-click Estimated Ink Levels . The HP Toolbox opens a graphic that shows the estimated ink levels for your product. Figure The estimated ink levels graphic If the estimated ink levels are low, and you are satisfied with the quality of your printouts, ignore the lights until you are dissatisfied with the printouts. If the estimated ink levels are low, and you are dissatisfied with the quality of your printouts, replace the cartridges. Continue to the next solution. Solution two Replace the problem cartridge Follow these steps in the order given to replace the cartridges. Step one Replace the cartridge Purchase replacement cartridges and other supplies from the HP Store or local retailers. Press the Power button to turn on the product. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot. Figure Remove the cartridge caution Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the plastic tape. caution Do not touch the copper-colored contacts or ink nozzles. Also, do not retape the cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure Remove the plastic tape Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot. The tri-color cartridge goes in the slot on the left The black cartridge goes in the slot on the right Figure Insert the cartridge into its slot Push the cartridge forward into its slot until it snaps into place. Repeat these steps to replace the other cartridge, if necessary. Close the cartridge access door. Figure Close the cartridge access door Press the button next to OK on the control panel display . The product prints an alignment page. Step two Align the cartridges Lift the scanner lid. Place the alignment page with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page. Figure Place the alignment page on the scanner glass Close the scanner lid. Press the button next to OK on the control panel display . The product scans the alignment page. When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display to complete the alignment. Step three Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Setup Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution three Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue One or both Check Cartridge lights are blinking In this error condition, the following control panel light pattern displays Power light On Attention light Off Check color cartridge light Blinking or off Check black cartridge light Blinking or off Figure Control panel with lights indicated Figure Control panel with lights indicated If both check cartridge lights are blinking, there is an issue with both cartridges. If the left check cartridge light is blinking, there is an issue with the tri-color cartridge. If the right check cartridge light is blinking, there is an issue with the black cartridge. Causes One or both cartridges are incompatible with the product. One or both cartridges are defective. One or both cartridges still have the protective tape on the nozzles. A problem has occurred with one or both cartridges. Solutions Solution one Check the cartridge compatibility Follow these steps to make sure that the cartridges are compatible with your product. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Press the Power button to turn on the product, if the power is not already on. Open the cartridge access door. The carriage moves to the center of the product. Wait until the product is idle and silent before proceeding. Find the number on the label on the top of each cartridge. Figure Number on the cartridge label Cartridge numbers Make a note of the cartridge number printed on the label of each cartridge, and then close the cartridge access door. Refer to the list of cartridge numbers in the HP Sure Supply window. If either of the cartridge numbers is not in the list, replace the cartridge with a new one that is in the list. For instructions on how to replace the cartridges, skip to the solution to replace the cartridges. Solution two Resolve the cartridge problem Follow these steps in the order given to resolve the cartridge problem. Step one Clean the problem cartridge contacts Follow these steps in the order given to clean the electrical contacts. note If both cartridge lights are blinking, complete the steps for both cartridges. Gather the following items Distilled water. Use bottled or filtered water if distilled water is not available. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges coffee filters work well. Open the cartridge access door. The carriage moves into the center of the access area, unless there is an obstruction. Figure Open the cartridge access door Figure The carriage in the center of the product Disconnect the power cord from the rear of the product. Press down on one of the cartridges to release it, and then pull it out from its slot. Figure Remove the cartridge caution Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles If protective tape is still on the cartridge, remove it. Do not remove the copper-colored strip. Figure Remove the protective tape If you removed the protective tape from the cartridge, there is no need to clean the cartridge. Continue to the step to reinstall the cartridge. Place the cartridge on a piece of paper with the nozzle plate facing up. Dip a cotton swab into the clean distilled water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp. Clean the cartridge contacts. caution Avoid touching the nozzles. Figure Clean the cartridge contacts note Clean the contacts quickly so that the cartridge is not outside the product for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the product for too long. Clean the contacts in the carriage for the problem cartridge. warning Make sure that the power cord is disconnected from the product. Figure Carriage Figure The gold-colored contacts in the carriage Wait ten minutes to allow the cartridge and carriage to dry. Place the cartridge in its slot at a slightly upward angle, and then press up and forward until the cartridge snaps into position. The tri-color cartridge goes in the slot on the left. The black cartridge goes in the slot on the right. Figure Insert the cartridge into its slot Reconnect the power cord to the rear of the product. Close the cartridge access door. Figure Close the cartridge access door Press the button next to OK on the control panel display . The product prints an alignment page. Step two Align the cartridges Lift the scanner lid. Place the alignment page with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page. Figure Place the alignment page on the scanner glass Close the scanner lid. Press the button next to OK on the control panel display . The product scans the alignment page. When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display to complete the alignment. Step three Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, there is no need to continue troubleshooting. If the issue persists, see the next step. Step four Replace the problem cartridge Purchase replacement cartridges and other supplies from the HP Store or local retailers. Press the Power button to turn on the product. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot. Figure Remove the cartridge caution Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the protective plastic tape. caution Do not touch the copper-colored contacts or ink nozzles. Also, do not retape the cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure Remove the protective plastic tape Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot. The tri-color cartridge goes in the slot on the left. The black cartridge goes in the slot on the right. Figure Insert the cartridge into its slot Push the cartridge forward into its slot until it snaps into place. Repeat these steps to replace the other cartridge, if necessary. Close the cartridge access door. Figure Close the cartridge access door Press the button next to OK on the control panel display . The product prints an alignment page. Step five Align the cartridges Lift the scanner lid. Place the alignment page with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page. Figure Place the alignment page on the scanner glass Close the scanner lid. Press the button next to OK on the control panel display . The product scans the alignment page. When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display to complete the alignment. Step six Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution three Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue Both Check Cartridge lights and the Attention light are blinking In this error condition, the following control panel light pattern displays Power light On Attention light Blinking fast Check color cartridge light Blinking fast Check black cartridge light Blinking fast Figure Control panel with lights indicated Cause The carriage inside the product stalled. Solutions Solution one Clear any jammed paper Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Experiencing frequent or recurring paper jams? Preventing paper jams The following recommendations can help prevent recurring paper jams in your HP product. Before loading paper in the tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides. Make sure that the length and width adjusters on the tray are correctly positioned, and then push the stack of paper forward until it stops in the tray. caution Do not force the paper to move too far forward in the tray. Do not overload the tray with paper. Only add paper to the tray when the product is not printing. Make sure the HP product supports the paper type. See the documentation that came with the HP product for more information. Do not print on paper with paper clips or staples attached. Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. Use only one type of paper at a time. Do not mix different types, weights, or sizes of paper. Do not use paper that is too thin, too thick, or too glossy for the product. Causes of paper jams The following factors can cause paper jams Paper loaded incorrectly in the paper tray. Damaged or dirty paper rollers. Torn, wrinkled, or damp paper loaded in the paper tray. The rear access door or two-sided printing accessory duplexer might not be closed or is not locked into place. Paper was added to a stack already in the tray while the HP product was printing. The tray contains more than one type of paper. The paper is jammed inside the HP product where you cannot see it. An obstruction is blocking the paper path. Torn pieces of paper from a previous jam are stuck in the product. The tray is too full. If printing on an envelope, the edges of the envelope are bent. Step one Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. caution Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage theprint mechanism. Remove any loose paper Do not pull jammed paper Step two Clear the paper jam from the base of the All-in-One Use the following steps to check for and then remove jammed paper from the base of the HP product. Press the Power button to turn off the product. Disconnect the USB cable from the back of the product. Disconnect the power cord from the back of the product. Turn the product so that you can access its underside base. Press in the tabs on either side of the cleanout door to open it. Figure Open the cleanout door on the base of the product Gently remove any jammed paper from inside the product. Figure Remove jammed paper from inside the product caution If the paper tears while removing it, check inside the door for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Reattach the cleanout door. Gently push the door forward until it snaps into place. Figure Reattach the cleanout door Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Step three Clear the jam from inside the All-in-One Press the Power button to turn off the product. Disconnect the power cord from the rear of the product. Open the cartridge access door. Figure Open the cartridge access door Gently remove any paper that is jammed inside the product. Figure Remove jammed paper from inside the product Close the cartridge access door. Figure Close the cartridge access door Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step four Clear the jam from the front of the All-in-One If you cannot remove the jam from the base or inside the product, follow these steps to remove the paper jam from the front. Press the Power button to turn off the product. Disconnect the power cord from the rear of the product. Grasp the jammed paper with both hands, and then slowly pull it from the front of the product. Figure Remove jammed paper from the front of the product note If the paper tears while removing it, check for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step five Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step six Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution two Make sure that the carriage moves freely Follow these steps in the order given to make sure that the carriage moves freely. Step one Make sure that the carriage moves freely Follow these steps to make sure that the carriage can move freely. Press the Power button to turn on the product. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Without turning off the product, disconnect the power cord from the rear of the product. warning You must unplug the power cord to allow you to move the carriage by hand and to reset the paper feed mechanism without the risk of an electrical shock. Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might be restricting the carriage. You might need a flashlight to illuminate areas for proper viewing. caution If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur. Remove any loose paper or obstructions found. Reach inside the product through the cartridge access door, and then manually move the carriage. If the carriage is stuck on the right side of the product, move the carriage to the left side of the product. If the carriage is stuck on the left side of the product, move the carriage to the right side of the product. If the carriage is stuck in the middle of the product, move the carriage to the right side of the product. Make sure that the carriage can move freely across the width of the product. Firmly push the carriage to the left side of the product, and then to the right side. Close the cartridge access door. Figure Close the cartridge access door Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution three Remove and then reinstall the cartridges Improper placement or installation of the cartridges can cause the product to indicate a carriage jam error. Follow these steps to remove and then reinstall the cartridges. Step one Remove the cartridges Press the Power button to turn on the product, if the power is not already on. Wait until the product is idle and silent before proceeding. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot. Figure Remove the cartridge caution Do not touch the copper-colored electrical contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Check for obstructions under and around the carriage. Clear any obstructions that you find. You might need a flashlight to illuminate areas for proper viewing. Step two Reinstall the cartridges Follow these steps to reinstall the cartridges. Repeat the steps for each cartridge. Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot. The tri-color cartridge goes in the slot on the left. The black cartridge goes in the slot on the right. Figure Insert the cartridge into its slot Push the cartridge forward into its slot until it snaps into place. Figure Snap the cartridge into place Repeat these steps to remove and then reinstall the other cartridge. Close the cartridge access door. Figure Close the cartridge access door Press the Power button to turn on the product. Step three Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution four Plug the All-in-One directly into an electrical outlet Plug the product directly into an electrical outlet to make sure that the power source functions correctly. Disconnect the power cord from the rear of the product. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Try the task again. If the issue persists, try a different electrical outlet. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution five Perform a power reset Follow these steps to reset the product. Step one Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution six Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue Both Check Cartridge lights and the Power light are blinking fast In this error condition, the following control panel light pattern displays Power light Blinking fast Attention light On Check color cartridge light Blinking fast Check black cartridge light Blinking fast Figure Control panel with lights indicated Causes The cartridge access door is open. The carriage is jammed. Solutions Solution one Close the cartridge access door Close the cartridge access door. Figure Close the cartridge access door Check the product control panel for the blinking lights. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution two Clear any jammed paper Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Experiencing frequent or recurring paper jams? Preventing paper jams The following recommendations can help prevent recurring paper jams in your HP product. Before loading paper in the tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides. Make sure that the length and width adjusters on the tray are correctly positioned, and then push the stack of paper forward until it stops in the tray. caution Do not force the paper to move too far forward in the tray. Do not overload the tray with paper. Only add paper to the tray when the product is not printing. Make sure the HP product supports the paper type. See the documentation that came with the HP product for more information. Do not print on paper with paper clips or staples attached. Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. Use only one type of paper at a time. Do not mix different types, weights, or sizes of paper. Do not use paper that is too thin, too thick, or too glossy for the product. Causes of paper jams The following factors can cause paper jams Paper loaded incorrectly in the paper tray. Damaged or dirty paper rollers. Torn, wrinkled, or damp paper loaded in the paper tray. The rear access door or two-sided printing accessory duplexer might not be closed or is not locked into place. Paper was added to a stack already in the tray while the HP product was printing. The tray contains more than one type of paper. The paper is jammed inside the HP product where you cannot see it. An obstruction is blocking the paper path. Torn pieces of paper from a previous jam are stuck in the product. The tray is too full. If printing on an envelope, the edges of the envelope are bent. Step one Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. caution Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage theprint mechanism. Remove any loose paper Do not pull jammed paper Step two Clear the paper jam from the base of the All-in-One Use the following steps to check for and remove jammed paper from the base of the HP product. Press the Power button to turn off the product. Disconnect the USB cable from the back of the product. Disconnect the power cord from the back of the product. Turn the product so that you can access its underside base. Press in the tabs on either side of the cleanout door to open it. Figure Open the cleanout door on the base of the product Gently remove any jammed paper from inside the product. Figure Remove jammed paper from inside the product caution If the paper tears while removing it, check inside the door for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Reattach the cleanout door. Gently push the door forward until it snaps into place. Figure Reattach the cleanout door Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Step three Clear the jam from inside the All-in-One Press the Power button to turn off the product. Disconnect the power cord from the rear of the product. Open the cartridge access door. Figure Open the cartridge access door Gently remove any paper that is jammed inside the product. Figure Remove jammed paper from inside the product Close the cartridge access door. Figure Close the cartridge access door Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step four Clear the jam from the front of the All-in-One If you cannot remove the jam from the base or inside the product, follow these steps to remove the paper jam from the front. Press the Power button to turn off the product. Disconnect the power cord from the rear of the product. Grasp the jammed paper with both hands, and then slowly pull it from the front of the product. Figure Remove jammed paper from the front of the product note If the paper tears while removing it, check for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step five Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step six Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution three Make sure that the carriage moves freely Follow these steps in the order given to make sure that the carriage moves freely. Step one Make sure that the carriage moves freely Follow these steps to make sure that the carriage can move freely. Press the Power button to turn on the product. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Without turning off the product, disconnect the power cord from the rear of the product. warning You must unplug the power cord to allow you to move the carriage by hand and to reset the paper feed mechanism without the risk of an electrical shock. Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might be restricting the carriage. You might need a flashlight to illuminate areas for proper viewing. caution If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur. Remove any loose paper or obstructions found. Reach inside the product through the cartridge access door, and then manually move the carriage. If the carriage is stuck on the right side of the product, move the carriage to the left side of the product. If the carriage is stuck on the left side of the product, move the carriage to the right side of the product. If the carriage is stuck in the middle of the product, move the carriage to the right side of the product. Make sure that the carriage can move freely across the width of the product. Firmly push the carriage to the left side of the product, and then to the right side. Close the cartridge access door. Figure Close the cartridge access door Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution four Remove and then reinstall the cartridges Improper placement or installation of the cartridges can cause the product to indicate a carriage jam error. Follow these steps to remove and then reinstall the cartridges. Step one Remove the cartridges Press the Power button to turn on the product, if the power is not already on. Wait until the product is idle and silent before proceeding. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot. Figure Remove the cartridge caution Do not touch the copper-colored electrical contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Repeat these steps to remove the other cartridge. Check for obstructions under and around the carriage. Clear any obstructions you find. You might need a flashlight to illuminate areas for proper viewing. Step two Reinstall the cartridges Follow these steps to reinstall the cartridges. Repeat the steps for each cartridge. Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot. The tri-color cartridge goes in the slot on the left. The black cartridge goes in the slot on the right. Figure Insert the cartridge into its slot Push the cartridge forward into its slot until it snaps into place. Figure Snap the cartridge into place Repeat these steps to reinstall the other cartridge. Close the cartridge access door. Figure Close the cartridge access door Press the Power button to turn on the product. Step three Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution five Plug the All-in-One directly into an electrical outlet Plug the product directly into an electrical outlet to make sure that the power source functions correctly. Disconnect the power cord from the rear of the product. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Try the task again. If the issue persists, try a different electrical outlet. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution six Perform a power reset Follow these steps to reset the product. Step one Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution seven Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue The Power light blinks fast for three seconds In this condition, the following control panel light pattern displays Power light Fast blinking for 3 seconds, and then on Attention light Off Check color cartridge light Off Check black cartridge light Off Figure Control panel with lights indicated Cause The product is performing another task. Solutions Solution one Wait for the job to finish Wait for the current task to finish before starting another task. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution two Reset the All-in-One Follow these steps to reset the product. Step one Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution three Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue The Power light is blinking while the Attention light is off In this condition, the following control panel light pattern displays Power light Blinking Attention light Off Check color cartridge light Off Check black cartridge light Off Figure Control panel with lights indicated Cause The product is busy processing a print, scan, copy, or maintenance job. Solutions Solution one Wait for the job to finish Wait for the current task to finish before starting another task. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution two Reset the All-in-One Follow these steps to reset the product. Step one Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution three Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue The Power light is blinking while the Attention light is on In this condition, the following control panel light pattern displays Power light Blinking Attention light On Check color cartridge light Off Check black cartridge light Off Figure Control panel with lights indicated Causes The output tray is closed. The input tray is empty. There is a paper jam. Solutions Solution one Open the output tray Open the output tray. Figure Open the output tray. Check the control panel for the blinking lights. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution two Load paper Slide the paper width guide to its outermost position. Load a stack of paper into the paper tray, print-side down. Slide the stack of paper forward until it stops. Slide the paper width guide against the paper. Figure Load paper, and then adjust the paper width guide Check the control panel for the blinking lights. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution three Clear any jammed paper Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Experiencing frequent or recurring paper jams? Preventing paper jams The following recommendations can help prevent recurring paper jams in your HP product. Before loading paper in the tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides. Make sure that the length and width adjusters on the tray are correctly positioned, and then push the stack of paper forward until it stops in the tray. caution Do not force the paper to move too far forward in the tray. Do not overload the tray with paper. Only add paper to the tray when the product is not printing. Make sure the HP product supports the paper type. See the documentation that came with the HP product for more information. Do not print on paper with paper clips or staples attached. Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. Use only one type of paper at a time. Do not mix different types, weights, or sizes of paper. Do not use paper that is too thin, too thick, or too glossy for the product. Causes of paper jams The following factors can cause paper jams Paper loaded incorrectly in the paper tray. Damaged or dirty paper rollers. Torn, wrinkled, or damp paper loaded in the paper tray. The rear access door or two-sided printing accessory duplexer might not be closed or is not locked into place. Paper was added to a stack already in the tray while the HP product was printing. The tray contains more than one type of paper. The paper is jammed inside the HP product where you cannot see it. An obstruction is blocking the paper path. Torn pieces of paper from a previous jam are stuck in the product. The tray is too full. If printing on an envelope, the edges of the envelope are bent. Step one Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. caution Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage theprint mechanism. Remove any loose paper Do not pull jammed paper Step two Clear the paper jam from the base of the All-in-One Use the following steps to check for and remove jammed paper from the base of the HP product. Press the Power button to turn off the product. Disconnect the USB cable from the back of the product. Disconnect the power cord from the back of the product. Turn the product so that you can access its underside base. Press in the tabs on either side of the cleanout door to open it. Figure Open the cleanout door on the base of the product Gently remove any jammed paper from inside the product. Figure Remove jammed paper from inside the product caution If the paper tears while removing it, check inside the door for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Reattach the cleanout door. Gently push the door forward until it snaps into place. Figure Reattach the cleanout door Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Step three Clear the jam from inside the All-in-One Press the Power button to turn off the product. Disconnect the power cord from the rear of the product. Open the cartridge access door. Figure Open the cartridge access door Gently remove any paper that is jammed inside the product. Figure Remove jammed paper from inside the product Close the cartridge access door. Figure Close the cartridge access door Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step four Clear the jam from the front of the All-in-One If you cannot remove the jam from the base or inside the product, follow these steps to remove the paper jam from the front. Press the Power button to turn off the product. Disconnect the power cord from the rear of the product. Grasp the jammed paper with both hands, and then slowly pull it from the front of the product. Figure Remove jammed paper from the front of the product note If the paper tears while removing it, check for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step five Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step six Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution four Make sure that the carriage moves freely Follow these steps in the order given to make sure that the carriage moves freely. Step one Make sure that the carriage moves freely Follow these steps to make sure that the carriage can move freely. Press the Power button to turn on the product. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Without turning off the product, disconnect the power cord from the rear of the product. warning You must unplug the power cord to allow you to move the carriage by hand and to reset the paper feed mechanism without the risk of an electrical shock. Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might be restricting the carriage. You might need a flashlight to illuminate areas for proper viewing. caution If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur. Remove any loose paper or obstructions found. Reach inside the product through the cartridge access door, and then manually move the carriage. If the carriage is stuck on the right side of the product, move the carriage to the left side of the product. If the carriage is stuck on the left side of the product, move the carriage to the right side of the product. If the carriage is stuck in the middle of the product, move the carriage to the right side of the product. Make sure that the carriage can move freely across the width of the product. Firmly push the carriage to the left side of the product, and then to the right side. Close the cartridge access door. Figure Close the cartridge access door Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution five Remove and then reinstall the cartridges Improper placement or installation of the cartridges can cause the product to indicate a carriage jam error. Follow these steps to remove and then reinstall the cartridges. Step one Remove the cartridges Press the Power button to turn on the product, if the power is not already on. Wait until the product is idle and silent before proceeding. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing. Figure Open the cartridge access door Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot. Figure Remove the cartridge caution Do not touch the copper-colored electrical contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Repeat these steps to remove the other cartridge. Check for obstructions under and around the carriage. Clear any obstructions you find. You might need a flashlight to illuminate areas for proper viewing. Step two Reinstall the cartridges Follow these steps to reinstall the cartridges. Repeat the steps for each cartridge. Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot. The tri-color cartridge goes in the slot on the left. The black cartridge goes in the slot on the right. Figure Insert the cartridge into its slot Push the cartridge forward into its slot until it snaps into place. Figure Snap the cartridge into place Repeat these steps to reinstall the other cartridge. Close the cartridge access door. Figure Close the cartridge access door Press the Power button to turn on the product. Step three Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution six Plug the All-in-One directly into an electrical outlet Plug the product directly into an electrical outlet to make sure that the power source functions correctly. Disconnect the power cord from the rear of the product. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the product. Press the Power button to turn on the product. Try the task again. If the issue persists, try a different electrical outlet. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution seven Perform a power reset Follow these steps to reset the product. Step one Reset the All-in-One With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. Step two Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Follow these steps to print a self-test report. How to print a self-test report Press the button next to Setup on the product control panel . Press the button next to Printer Report on the product control panel . The self-test report prints. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. If the test page does not print, continue with the next solution. Solution eight Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Issue All the lights are off In this condition, the following control panel light pattern displays Power light Off Attention light Off Check color cartridge light Off Check black cartridge light Off Figure Control panel with lights indicated Cause The product does not turn on. Solutions Solution one Make sure that the All-in-One is plugged in Follow these steps to make sure that the power cord is connected to the rear of the product and plugged into an electrical outlet. Check the rear of the product to make sure that the cord from the power supply is inserted securely into the power connection. Check the power supply to make sure that the power cord is plugged in securely. Check the electrical outlet to make sure that the power cord is plugged in securely. Figure Check the electrical connections Rear of product Power supply Electrical outlet Press the Power button to turn on the product. If the product turns on, there is no need to continue troubleshooting. If the product does not turn on, continue to the next solution. Solution two Make sure that the electrical outlet works Unplug the power cord from the electrical outlet. Plug another appliance into the electrical outlet to make sure that the outlet works. If the electrical outlet does not work, plug the product into another outlet that does work. If the electrical outlet works, but the product still does not turn on, continue to the next solution. Solution three Make sure that the power supply is compatible with the HP All-in-One The term power supply refers to both the power module and the power cord. note To make sure that your product and power supply are compatible, HP suggests you use the original power supply shipped with your product. Example of a power module Example of a power cord note The power module might have a permanently attached power cord, or the power cord might detach from the power module. The photographs in the examples above might not match your product. Make sure that the voltage and amperage specifications printed on the power supply match the voltage and amperage specifications printed on the HP product. Voltage and amperage specifications printed on the power supply Voltage and amperage requirements printed on the HP product In this example, the voltage +32 V and the amperage 2000 mA from the power supply are compatible with the voltage and amperage specified on the HP product. If the voltage and amperage specifications of the product and the power supply are compatible, make sure that the connector on the power cord is the same shape and size as the connector on the HP product. warning Do not force an incompatible power cord its plug has a different shape or size than the HP product's electrical connection into an HP product. If the power cord is not compatible with the product, replace the power cord with a compatible cord. To buy a compatible cord, right-click the following link, How to Buy HP, and then click Open in New Window. If the power cord is compatible with the product, but the product still does not turn on, continue to the next solution. Solution four Reset the power module, and then test the power The power module has a safety feature that protects the product during a power surge. If you experienced a recent power surge, you might need to reset the power module. Follow these steps to reset the power module. Step one Reset the power module Disconnect the power cord from the rear of the product. Unplug the power cord from the electrical outlet. Unplug the power cord from the power module. Wait 15 seconds. Reconnect the power cord to the rear of the product. Plug the power cord back into the power module. Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector until after the issue is resolved. Figure Reconnect the power cords Rear of product Power module Electrical outlet Check to see if the power module has an LED light. If the power module does not have an LED light, continue to the next step. If the power module has an LED light, check to see if the LED lights up. If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP, and then click Open in New Window. If the LED lights up, continue to the next step. Step two Test the power on the All-in-One Follow these steps to test the power on the product. Press, and then quickly release the Power button to start a Power On/Off cycle. Do not hold the button down. If you press and hold the Power button too long, the product might turn on and then turn off without restarting. If this happens, press and quickly release the Power button again. Check the product to make sure that it has turned on. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Solution five Test the power with a compatible power cord from a different product If you have another available power cord that is compatible with your product, use the alternate cord and repeat the steps in the solution to reset the power module and then test the power. If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP, to buy a compatible power cord. If the product does not turn on with the alternate power cord, continue to the next solution. Solution six Service the All-in-One If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document. Service the All-in-One Service or replace your HP product if the issue persists after completing all the preceding steps. Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area. To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.
Kalaukedua lampu masih tetap berkedip bergantian, silahkan dicoba lagi langkan langkah diatas sampai berhasil. Bila memang tidak berhasil juga, kemungkinan adaptor printer anda memang sudah RUSAK. Silahkan saja mencari adaptor bekas printer yang lain ( Canon tentunya ) dan mencoba menggantinya. Siapa tahu adaptornya masih normal.
Tutorial Printer — Jika printer HP 2135 Anda mengalami error blinking tidak perlu khawatir karena cara reset Printer HP Ink Advantage 2135 terbilang cukup mudah. Anda dapat melakukan reset dengan cara manual, tidak perlu mengunduh aplikasi atau perangkat lunak tertentu. Sebelum lanjut ke pembahasan, apakah blinking mistake itu? Blinking error adalah masalah yang biasa ditemukan pada printer HP 2135 dengan melihat tanda berupa berkedipnya lampu indikator tinta di sisi printer. Printer HP 2135 memiliki 3 lampu indikator di sisi printer, yaitu dua lampu indikator tinta yang berfungsi untuk memberikan info tentang kondisi cartridge hitam dan cartridge warna, dan indikator kertas yang biasanya digunakan untuk mengenali jika ada error pada printer yang disebabkan oleh kertas newspaper jam. Jika lampu indikator Anda menyala salah satunya atau bersamaan, dipastikan ada prosedur yang tidak sesuai pada printer Anda tersebut. Penyebab Berkedipnya Indikator Cara Reset Printer HP Ink Advantage 2135 Sebenarnya, kamu harus memahami dengan benar beberapa penyebab printer kamu error dan lampu indikatornya berkedip. Terkadang, Kita sering kebingunan ketika melihat lampu indikator printer ini berkedip secara tidak normal alias kode mistake yang terjadi pada HP Ink 2135 milik kamu. …Aneh sih! Kok tiba-tiba lampu indikator menunjukkan tanda error yang terjadi pada printer tersebut! Habis itu, printer mulai tidak bisa digunakan’ Nah, Kamu harus tahu beberapa hal yang menjadi kemungkinan’ penyebab lampu indikator menyala. Simak beberapa ulasan beriku ini dengan baik Error pada Cartridge Saat Anda menemukan lampu indikator tinta pada printer menyala, kemungkinan terdapat error pada cartridge di dalam printer. Biasanya kondisi error akan dibaca oleh printer jika tinta salah satu atau kedua cartridge sudah hampir habis. Selain tinta yang habis, cartridge palsu juga bisa menyebabkan error pada printer Anda. Adanya Masalah pada Kertas Paper jam atau kertas tersangkut adalah masalah yang sangat umum ditemukan pada saat menggunakan printer. Newspaper jam biasanya terjadi karena kondisi kertas yang tertekuk di ujung sehingga saat proses printing menyebabkan kertas tersangkut di dalam. Cara Reset Printer HP Ink Advantage 2135 Tutorial Reset Printer HP Ink Advantage 2135 Mengatasi error blinking pada printer HP tidak begitu sulit. Mari simak penjelasan selengkapnya dengan teliti dan memahami dengan benar. Ada beberapa hal yang perlu kamu perhatikan, Cara Reset Printer HP Ink Advantage 2135 ini memiliki beberapa langkah yang benar. Dengan begitu. Kamu dapat menormalkan kembali printer HP kamu yang sedang terjadi Mistake Blinking ini. Simak beberapa penjelasan selengkapnya dibawah ini Mengatasi Error Blinking Indikator Tinta Seperti yang telah dijelaskan, fault blinking pada indikator tinta menandakan adanya masalah pada cartridge yang Anda gunakan. Hal ini dapat dilakukan sebagai solusi sementara Siapkan kertas untuk melakukan print testing. Pastikan printer dalam keadaan mati dan tidak terhubung ke sumber listrik. Setelah printer mati, buka comprehend depan printer dan tarik rumah cartridge ke tengah secara manual. Setelahnya, ambil cartridge tinta yang lampunya berkedip lalu pasang kembali. Tutup kembali cover printer dan nyalakan printer seperti semula. Tekan tombol Power dan tombol Cancel 10 secara bersamaan selama kurang lebih vii detik lalu lepas secara bersamaan. Setelah itu tekan kembali tombol Power dengan jangka waktu yang sama. Tunggu beberapa saat hingga proses reset selesai. Mengatasi Error Blinking Indikator yang Menyala Bersamaan Jika indikator tinta dan kertas menyala bersamaan, kemungkinan error terjadi karena ada kertas yang menyangkut di dalam. Kertas yang menyangkut bisa mengganggu kerja cartridge, itulah yang menyebabkan ketiga indikator menjadi berkedip bersamaan. Jika Anda mengalami hal ini, lakukan hal berikut. Matikan printer dan cabut semua aliran listrik ke printer. Buka embrace printer untuk memeriksa apakah ada sisa kertas yang menyangkut di dalam printer. Jika ada, langsung cabut dan singkirkan kertas. Tutup kembali semua cover dan nyalakan printer. Tekan tombol Power dan Cancel Ten secara bersamaan selama beberapa detik lalu lepas bersamaan. Tunggu proses reset selesai. Kesimpulan Itulah penjelasan singkat mengenai cara reset printer HP Ink Advantage 2135 sebagai pertolongan pertama yang bisa dilakukan. Dengan mengikuti beberapa langkah tersebut, Kamu akan bisa mengembalikan printer yang sedang error blinking tersebut menjadi normal kembali. Ini cukup mudah kok! Tanpa harus membawa printer ke jasa service printer, kamu sudah bisa mengerjakannya di rumah dengan mengikuti beberapa tutorial dan penjelasan yang sudah admin berikan tersebut. Semoga berhasil dan selamat mencoba.
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em ‎03-06-2014 0303 PM - editado pela última vez em ‎04-04-2017 0159 PM por OscarFuentes Olá jacques1969,Utiliza cartuchos recarregados?Para tentar corrigir o erro, realize uma redefinição elétrica e a limpeza nos contatos dos cartuchos e interior da impressora onde são elétrica1. Pressione o botão "Liga/Desliga" para ligar o equipamento. Com o equipamento ligado, desconecte o cabo de alimentação da parte de Desconecte o "cabo de alimentação" da tomada. Aguarde pelo menos 15 segundos. Conecte o "cabo de alimentação" na Conecte o "cabo de alimentação" à parte de trás do equipamento. Se o equipamento não ligar automaticamente, pressione o botão "Liga/Desliga" para 3 Limpar os contatos elétricos Eu trabalho para a HP. Se esta resposta foi útil e te ajudou a resolver o problema, por favor, clique no botão assim poderá ajudar outros usuários. E clique no botão para agradecer a ajuda. HPSuporte HP Suporte Gejalakerusakan: Lampu power blinking / kedip-kedip Model lainnya : HP Proliant ML350 Gen8 | Xeon E5-2609, HP Proliant ML350 Gen8 | Xeon E5-2620 HP Proliant ML350 Gen6 Bom dia,Obrigado por usar o Forum HP,Se ligar somente a impressora á corrente a luz de power continua a piscar ou fica acesa fixa?Caso fique fixa, e só fique a piscar quando manda imprimir, teste com outro cabo usb ou até mesmo em outra porta usb do ter ajudado,Obrigado Eu trabalho para a esta resposta foi útil e resolveu ou esclareceu seu problema, por favor, marque o tópico como solucionado e clique a estrela para oferecer um kudo como agradecimento. N7uEl6B.
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